How do I add/edit the addresses in my Address Book?
1. Log in. 2. Click MY ACCOUNT found at the top of the website. 3. Click MY ADDRESSES found on the left hand side of…
Archives: FAQs
How do I change my password?
1. Log in. 2. Click MY ACCOUNT found at the top of the website. 3. Click CHANGE PASSWORD found on the left hand side of…
How do I change my User Name?
1. Log in. 2. Click MY ACCOUNT found at the top of the website. 3. Click MY ACCOUNT HOME found on the left hand side…
Why can’t I log in?
1. Have you registered before? If not, click REGISTER at the top of the website. 2. Be sure that you are typing in your User…
I forget my User Name, how can I find out what it is?
1. Your User Name is the same as the e-mail address you used at registration. 2. Call 1-800-444-7060 or send an e-mail to cust.service@bontool.com. Please…
I forget my password, how can I find out what it is?
1. Go to our home page. 2. On the left hand side, under the log in boxes is a link that says ‘Forget Password?’, click…
Can I view orders that I did not place on the web?
No. To check the status of an order placed by phone, fax or mail, call 1-800-444-7060.
Can I view old orders that I have placed on the web?
1. Yes. Log In. 2. Click MY ACCOUNT found at the top of the website. 3. Click MY ORDERS or SEARCH ORDERS found on the…
How do I check the status of my web order?
1. Log in. Click MY ACCOUNT located at the top of the website. 2. Click MY ORDERS found on the left hand side of the…
How do I use Bon Quick Order?
1. Log in and click the Bon Quick Order logo on the left hand side of our homepage. 2. Type in the item numbers (one…